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» Non-Accepted Empty Toner Cartridges
Our free-to-use UK Empty Toner Cartridge Service accepts most cartridges, to help the environment and raise funds for charities.
Unfortunately, not all donors can collect the 12 'valuable' cartridges, which we require in order to offer our service and a free courier pickup due to the costs involved.
In these circumstances, please read this guide to find a number of solutions, and to ensure that you dispose of your cartridges in an environmentally-friendly way.
Please do not under any circumstances send toner cartridges to the Freepost address.
Solutions that Benefit Our Charities
Team Up With Others Locally
If you cannot collect 12 valuable toner cartridges on your own, you could act as a collection point for local businesses or individuals.
Got any Ink Cartridges?
Normally we ask that ink cartridges are donated in a completely separate way, using our Empty Ink Cartridge Service, as this raises considerably more money for every ink cartridge sent.
However, sometimes ink cartridges can be used to count towards the 12-cartridge requirement in a way that overall raises more money, and helps you more because we can help move your toner cartridges too.
If this applies, please email us with full details [quantities, manufacturers and model numbers] of the cartridges you have, and we'll see if it's possible to arrange something.
Next Best
The next best solution is to take your cartridges to a local charity shop. Many have toner cartridge collection boxes, and will accept almost any variety of cartridges.
Return to Manufacturer
Many cartridge manufacturers have take-back schemes that will accept cartridges they manufactured in order to responsibly dispose of or reuse them.
Please note that you should not send them cartridges that have been made under a different brand or refilled, and they will not give funds to charities in the process - so always use our service if you have qualifying cartridges in future.
Hewlett Packard (HP)
This free service allows you to return most laserjet and inkjet cartridges that were made by HP.
Epson
Epson's service collects most of their ink and laser cartridges.
N.B. You are not required to tick the box that says that your details can be used for marketing.
Lexmark
Lexmark's service collects most of their ink and laser cartridges.
N.B. If requesting ink cartridge return bags, you are not required to tick the box that says that your details can be used for marketing.
Canon
Canon currently only accepts return of a very limited range of their cartridges. If, as we believe, you think they should offer a full, free takeback service, please provide feedback to them on this page.
Brother
Brother runs a free postal service for returning cartridges.
N.B. You are not required to tick the box saying that Brother may contact you in the future.
Samsung
Samsung take back their toner cartridges.
Oki
Oki offer a freepost service for low volumes of returns, and a collection service for more high-volume users.
Dell
Dell offers a postal return service for their ink and toner cartridges. Please contact Dell by email on Recycling_EMEA@dell.com
Xerox
Offer free postal return for most of their cartridges.
Konica Minolta
Accept returns of cartridges for some of their printers and office systems.
Kyocera Mita
Accept return of their own genuine cartridges by a FREEPOST address.
Sharp
I'm afraid Sharp do not run a recycling service that we know of. If you would like to contact them about this, please do so on this page.
Neopost
I'm afraid Neopost do not run a recycling service that we know of. If you would like to contact them about this, please do so on this page.
Toshiba
Toshiba offer a subsidised recycling service, in the form of their ECO BOX product. Please contact your Toshiba Supplier for details of this.
Ricoh
Ricoh offer a paid-for service via eRECO to recycle your print consumables. This service will take any toner cartridges. Visit them here.
Return to Your Supplier
Some suppliers of cartridges will offer to take back the empties - please ask your supplier to see if this is something that can offer you.
Finally
If none of the other options apply, it's your responsibility under environmental legislation to arrange for the waste to be managed by a registered waste handler, for which there would usually be a fee.
Officegreen can offer such a service - please contact them on 08700 50 20 50 to arrange for disposal of waste items.